Last Updated: October 6, 2025
At paintingprovidence.com, also referred to as "paintingprovidence.com," "we," or "us," we value your privacy and want you to understand how your information is handled.
This policy outlines what we collect, how we use it, who may receive it, and the options available to you. By visiting paintingprovidence.com or any website that references this policy, you agree to the terms described here.
Scope
This policy covers information gathered:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Via our ads and apps on third-party sites when they link to this policy
This policy does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We gather three main categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on site, and referring or exit pages
- IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and related technologies
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not function properly if cookies are disabled.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads that are more relevant to your interests.
Partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Process and complete your service requests
- Match you with service providers who can respond to your request
- Communicate with you about requests, updates, and support
- Customize your experience and our marketing
- Conduct analytics, research, and product development
- Detect, prevent, and address fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
If you request a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that support our Website and business operations, such as analytics, security, payments, support, and marketing.
They may use personal information only as needed to provide services to us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow privacy policies that are separate from ours.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages from us. This does not stop messages from providers with whom we shared your request.
- Cookies: Adjust your browser settings or use the opt-out links above to manage cookies.
Access and Control
You may ask us to:
- Review the data we hold about you
- Update inaccurate information
- Delete data, subject to legal or operational requirements
- Raise concerns about how we use your information
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as it is needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Why the data is being processed
- Legal obligations
- Whether the purpose can be met in another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission method or storage system can be guaranteed to be completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you are a California resident, you have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties we shared with
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, unless an exception applies.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which could be considered "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing purposes during the prior calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is designed for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When changes are made, the "Last Updated" date will be updated.
Your continued use of the Website means you accept those changes.
How to Contact Us
Providence Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
